These Terms & Conditions (“Agreement”) apply to every service, system, product, subscription, and engagement offered by Webtechs (“Company”, “we”, “us”, “our”). By making a purchase, subscribing to a plan, executing a service agreement, submitting payment, or utilizing any of our offerings, the Client (“Client”, “you”) acknowledges and accepts these Terms in full and agrees to be legally bound by them.
1. How Our Services Are Structured
Webtechs delivers services through two primary frameworks:
1.1 Revenue Operating System Packages (Tier-Based)
Comprehensive, bundled service packages that may encompass:
- Website design, development, and deployment
- CRM configuration and workflow automation
- Search engine optimization (SEO)
- Social media strategy and management
- AI-powered integrations and tools
- Marketing automation and campaign systems
- Bookkeeping, invoicing, and financial tracking
Each tier is delivered as a unified business infrastructure solution — not as isolated, standalone services.
1.2 Individual Services
Individual, standalone services available independently, including but not limited to:
- Social media management
- Search engine optimization
- Bookkeeping and accounting support
- Website design and maintenance
- CRM setup and automation consulting
Each standalone service is subject to the terms outlined in this Agreement.
2. Onboarding Prerequisites
No project work, system configuration, or active service delivery will commence until all of the following conditions are fulfilled:
- The Client has completed the onboarding intake form in its entirety
- All requested documents, credentials, and platform access have been provided
- The initial payment has been successfully processed and confirmed
Any delays attributable to the Client — including late submissions or incomplete information — will not alter billing schedules or financial obligations.
3. Pricing, Billing & Payment Authorization
By engaging our services, the Client expressly:
- Authorizes Webtechs to charge all applicable fees to the designated payment method
- Consents to recurring billing cycles for subscription-based services
- Acknowledges that all fees are payable in advance of service delivery
Applicable fees may include:
- Setup fees — one-time, non-refundable
- Monthly subscription fees — recurring, billed at the start of each cycle
- Hosting and infrastructure fees — for platform maintenance and uptime
- Termination and transition fees — applicable upon service exit
- Supplementary service charges — for any additionally requested work
Failure to formally terminate services in accordance with the procedures outlined herein does not suspend or halt billing.
4. Revenue Operating System Package Terms
4.1 Minimum Engagement Period
All tier-based packages carry a mandatory minimum commitment of three (3) months. Requesting cancellation prior to completing this period:
- Does not exempt the Client from remaining billing obligations
- Does not entitle the Client to any refund, partial or otherwise
4.2 How to Terminate
Once the minimum engagement period has elapsed:
- The Client must provide formal written notice of cancellation
- The Client must honour and complete the current active billing cycle
4.3 Mandatory Termination & Transition Fee
A compulsory termination fee equivalent to one (1) full month’s subscription is applied upon exit. This fee compensates for:
- Client offboarding and account closure
- Data preparation, export, and packaging
- System decoupling and separation
- Asset compilation and handover
- Technical transfer and documentation
5. Standalone Service Termination
For individually purchased services:
- A minimum of 30 calendar days’ written notice is required
- A termination fee of $500 USD applies upon exit
This fee covers:
- Transfer of ownership rights
- Granting of file and asset access
- Handover of deliverables and documentation
6. Ownership & Intellectual Property
6.1 During an Active Engagement
For the duration of any active service agreement, all systems, platforms, and configurations remain under the operational control of Webtechs. This includes:
- Websites and web applications
- CRM environments and databases
- Automation workflows and sequences
- Hosting infrastructure and server environments
- Internal system configurations and integrations
The Client is granted a limited, non-transferable usage license for the duration of the engagement only.
6.2 Transfer of Ownership (Post-Termination)
Full ownership of deliverables is transferred to the Client only after:
- All outstanding invoices and balances have been settled
- The applicable termination fee has been paid
- The current billing cycle has been completed
6.3 What Can Be Transferred
Assets eligible for transfer may include:
- Website source files and content
- CRM workflows and pipeline configurations
- Automation sequences and templates
- Brand assets, logos, and creative content
- Written copy and published materials
6.4 What Remains With Webtechs
The following are proprietary to Webtechs and are not transferable under any circumstance:
- Internal development frameworks and libraries
- System architecture blueprints and schematics
- Proprietary templates and design systems
- Operational methodologies and strategic processes
7. Termination Execution Process
Once a termination request has been reviewed and approved:
- The formal transition process begins immediately
- The maximum completion window is 30 calendar days
The actual timeline may vary depending on:
- The complexity of the subscribed tier or service
- The number and scope of active systems involved
- The volume of data and assets requiring transfer
Client Cooperation Obligation
The Client agrees to actively participate in the transition by:
- Responding to communications promptly and in good faith
- Providing any requested credentials, approvals, or system access
- Reviewing and signing off on each transfer milestone
If the Client fails to cooperate or becomes unresponsive:
- The transfer timeline will be extended accordingly
- Billing obligations continue uninterrupted
- No fees or charges are waived or reduced
8. Hosting, Domain & Infrastructure
Upon termination, the Client may select one of the following paths:
- Option A — Complete Exit: All systems, files, and assets are transferred to the Client after all financial obligations have been met in full.
- Option B — Continued Hosting with Webtechs: The Client may opt into a standalone hosting or infrastructure subscription. Pricing will be determined based on resource usage and platform requirements.
9. Consequences of Non-Payment
In the event of missed or overdue payments, Webtechs reserves the right to take any or all of the following actions:
- Suspend all active services and deliverables
- Deactivate CRM access and automation workflows
- Take the Client’s website offline
- Revoke access to all managed platforms and systems
No digital assets, data exports, or ownership transfers will be processed until all outstanding dues — including any applicable late fees — have been cleared in full.
10. Chargeback & Payment Dispute Policy
The Client expressly agrees to refrain from:
- Initiating chargebacks through their financial institution
- Reversing completed payments without prior written communication
- Filing bank disputes without first attempting resolution directly with Webtechs
In the event that a chargeback or unauthorized reversal is filed:
- All services will be suspended immediately without notice
- Access to every managed system will be revoked
- Formal recovery proceedings will be initiated
- The Client assumes full liability for all chargeback fees, associated legal expenses, and recovery costs
11. Nature of Services & Non-Refundable Policy
The Client acknowledges and understands that all services provided by Webtechs are:
- Digital in nature and delivered electronically
- Time-intensive, requiring dedicated human and technical resources
- Resource-dependent and allocated upon engagement
- Non-reversible once work has commenced
As a result, all payments are non-refundable. Active work and resource allocation begins promptly following successful onboarding and payment confirmation.
12. Third-Party Platforms & Integrations
Our service delivery may depend on external platforms including CRM providers, hosting companies, and payment processors. Webtechs assumes no liability for:
- Unplanned outages or downtime of third-party platforms
- Bugs, errors, or functional issues within external tools
- Changes to third-party pricing, policies, or terms of service
13. Results & Performance Disclaimer
Webtechs does not provide guarantees regarding:
- Specific revenue targets or income figures
- Lead volume or conversion rates
- Search engine rankings or organic traffic levels
- Overall business growth or profitability
Outcomes are influenced by a wide range of variables including prevailing market conditions, the Client’s level of cooperation and engagement, allocated marketing budget, and industry-specific factors.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Webtechs shall not be held liable for:
- Loss of revenue, income, or anticipated profits
- Loss of data, records, or digital assets
- Business interruption, operational downtime, or consequential damages
In all cases, the Company’s maximum aggregate liability shall be limited to the total fees paid by the Client during the most recent one (1) month billing period.
15. Client Indemnification
The Client agrees to indemnify, defend, and hold harmless Webtechs, its directors, officers, employees, and agents from any and all claims, damages, liabilities, or expenses (including reasonable legal fees) arising from:
- Third-party legal claims related to Client activities
- Disputes originating from the Client’s business operations
- Content published or distributed by the Client through our systems
- Regulatory non-compliance or violations attributable to the Client
16. Force Majeure
Webtechs shall not be held responsible for delays, interruptions, or failures in service delivery caused by circumstances beyond our reasonable control, including but not limited to:
- Internet infrastructure failures or widespread connectivity issues
- Server outages, hardware malfunctions, or data centre incidents
- Natural disasters, pandemics, or public health emergencies
- Government regulations, sanctions, or mandated restrictions
- Third-party vendor failures or supply chain disruptions
17. Dispute Resolution
In the event of any disagreement or dispute:
- Both parties shall first attempt to resolve the matter through direct, good-faith communication
- If a resolution cannot be reached, the dispute shall be governed by and interpreted under applicable law
- Any legal proceedings shall be conducted within the appropriate jurisdiction
18. Amendments & Updates
Webtechs reserves the right to revise, modify, or update these Terms & Conditions at any time without prior individual notice. Updates will be published on this page with an updated effective date. The Client’s continued use of our services following any modification constitutes acceptance of the revised terms.
19. Get in Touch
For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us:
Webtechs
Email: hello@webtechs.dev
Phone: +1 (832) 346-8322